FAQ
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Charging stops
The power of the charging station can be adjusted manually during installation or via a smart app (if the station has one).
The maximum power of the charging station should not exceed the power input of the building.
The station works without an internet connection, but if there is a need to monitor and control the operation of the station remotely, or to give other users access to the device, then internet access is required.
The internet transmits the data to the manufacturer's "cloud", an online platform where all the information is visible.
AC charging stations are suitable for the home or office, where the time spent at the location is at least a few hours or more. Around 70% of charging takes place at home, at night, so an AC charging station is most effective at home. A DC charging station should be chosen when the EV battery needs to be recharged between 20 minutes and 3 hours. This type of charging station is popular in places where charging an electric car needs to be done very quickly, e.g. motorways, petrol stations, roadside cafes, or places where up to an hour is spent. Typically, DC charging stations are designed for commercial use as they require a very powerful electricity infrastructure. The cost of such stations starts at around €10,000.
If your charging station has broken down, please fill in the form and we will contact you within 1 day.
One of the most important protections required in the installation of the charging station is a residual current protection device (RCD Type A). Its function is to protect people and equipment from electric shock.
Depending on the station, this drain relay must be type A or type B. Type A external leakage protection (price ~ 55eur) is sufficient when the station has an integrated 6mA DC leakage detection device. Type B external leakage protection (price ~ 320eur) is required if 6mA DC leakage protection is not integrated in the charging station. Another protection required in an electrical installation is a circuit breaker. Its purpose is to protect the power cable and other equipment from overload.
The payback time depends on the cost of the station, installation costs, electricity tariffs, frequency of use and cost savings (charging at public stations). For example, if a charging station with installation costs around €2,000 and using a home station instead of public charging stations saves around 10 cents per kilowatt-hour, you could save several hundred euros per year (depending on how much you use your electric car).
For example, if you save €500 per year, a charging station can pay for itself in 4 years.
The average payback period can vary between 2 and 5 years, depending on the factors mentioned above.
RFID cards or mobile apps are commonly used.
RFID cards are physical cards or pendants that need to be attached to a charging station to start a charging session.
This ensures that only those with cards can use the station.
Mobile applications allow you to manage access remotely, granting or denying access to specific users at any time.
The mobile apps also include features such as real-time monitoring of charging and notifications of attempts to use the station.
Charging infrastructure can generate additional revenue by electrifying the parking lot and charging charging sessions for users.
Access and pricing of charging stations can be chosen on an individual basis.
Charging equipment can be purchased, rented or used as an investment by Charged (we install the charging infrastructure at your location at our own cost, and share the income from the charging with the site owner).
Support
Within 12 months with a maximum of 6 months for a single renewal, and within 18 months with a maximum of 6 months for installation on or in a lighting pole (support).
Stations with a higher power than the one specified in the call will not be funded.
Workplaces -> The applicant may be a public or private legal entity seeking to install the bus stop(s) on real estate owned, held in trust, on a lease, or on a lease. Workplaces -> The applicant may be a public or private legal entity that meets the status of a large enterprise and that seeks to install the bus stop(s) on immovable property owned by ownership, trust, lease or lease. In the case of a multi-apartment building or a plot of land in a multi-apartment building ->, the applicant may be a community, a person authorised by a joint-activity agreement, or the administrator of the multi-apartment building. On or in a lighting pole -> the applicant may be a legal entity managing the lighting network.
For natural persons: the deadline for submitting an application is 07.09.2023 at 14:00.
14.09.2014 to 30.09.2024 17:00. For legal persons: The deadline for submitting an application is 29.09.2023 at 12:00.
The deadline for applications is 30.06.2024 17:00.
After a market analysis, the Ministry of Energy determined the average cost of installing charging stations based on the following criteria: - the capacity of the station, - where the station is installed: on the wall or on the ground, - whether the capacity of the station is dynamically controlled, - the entity that is going to purchase the station: legal entity, private entity, etc. For each scenario, the Ministry of Energy determined specific average market prices and assigned a certain funding intensity. The exact funding amounts can be found at: ikrautas.lt/parama/, under Detailed funding information.
No more than 12 months.
from the date of the letter from the Lithuanian Energy Agency on the decision to grant funding.
No, it can't.
The substation(s) must be installed and assembled in accordance with the manufacturer's instructions and in accordance with the General Rules for the Installation of Electrical Installations approved by the Minister of Energy of the Republic of Lithuania in 2012.
3 February.
Therefore, they should be installed by persons carrying out the installation or operation of electrical installations and having the appropriate qualifications and the right to issue a handover/acceptance certificate for the installation/installation of the substation.
These may be natural persons carrying out these activities on the basis of a self-employed certificate or a business licence or legal persons (companies).
- Fill in the application form on ena.lt.
- Upon receipt of a letter from the Lithuanian Energy Agency (LEA) regarding the decision to grant funding - install the bus stop(s) at your own expense within 12 months.
- Provide documentation supporting the installation of the charging point(s): - VAT invoice (if a charging point with a dynamic power control function is being installed, the VAT invoice for the dynamic controller must also be provided); - handover certificate indicating the installation address, electrical capacity, number of access points and technical specifications of the electric vehicle charging point installation.
- photographs of the installed station. - Following the assessment of the documents submitted, the applicant will be reimbursed the percentage set out in the call for proposals (based on a fixed fee).
There is no limit to the number of bus stops or the number of properties on which the bus stop(s) are sought.
The same applicant may submit several applications per call.
You can apply before you have installed an EV charging point. Costs are financed as incurred from 2023.
1 April.
Individuals: in individual houses, cottages, gardens, apartment buildings or on the plot of an apartment building (private parking space). Legal persons: at workplaces, in or on the grounds of a block of flats, on or in a lighting pole (support) adjacent to a block of flats.
Installation
The installation of a private charging station requires a physical location owned by the owner of the apartment.
In the absence of such a site, but on a plot of land owned by the housing association and with the agreement of the co-owners of the plot, it is possible to install a private charging station.
Another option is to provide a charging station that is accessible to all residents.
In this case, the administration of the charging station and the charging of the fee based on the actual charging of each resident is required.
If you own a parking space or a garage, you do not need the consent of your neighbours.
All you need to do is to get permission from the building administrator or the chairman to carry out the work once the project is ready.
In rare cases, where the cable for a substation has to be installed on the frontage or dug underground in the yard, consents or approvals from the authorities may be required for the crossing.
However, these are unique cases and we advise on them individually.
Electrical equipment is usually subject to protection standards that specify its resistance to various external influences.
One of these is the IP standard.
It consists of the letters (IP) and two numbers: the 1st digit can be between 0 and 6, which indicates the dust protection class.
The 2nd digit can be from 0 to 8, which indicates protection against penetration of liquids.
Thus, if the charging station has a protection class of IP44 and above, it means that the device is adequately insulated and protected from environmental factors such as rain, snow, dust.
We give you at least 24 months' warranty on your equipment.
After the date of installation, but longer periods are possible (depending on the product).
For installation work, we offer a 12-month warranty.
12 months after the date of installation.
The most common installations are on a wall inside or outside the building, on a stand or on columns (e.g. in an underground car park).
Mounting on a rack with ceiling mounting is possible.
Other solutions are also possible, depending on the situation and the stop model.
You can mechanically install the charging station yourself (attach it to the wall), but to connect it to the mains, you should have the work done by a certified professional who can ensure that the installation is carried out in accordance with the requirements for the installation of electrical equipment and the applicable safety standards.
The specialist should also provide a guarantee for the installation work.
An improperly installed charging station can endanger both you and your property.
AC charging stations are being installed for private use in both private and apartment buildings.
The total cost of the solution depends on the station chosen and the installation work on site. The cost of AC stops ranges from €500 to €1,500.
If it has more features, such as Wi-Fi connectivity or smart control options, the price can go up to €2,000 or more. Standard installation work in a private house costs from €670, in a block of flats from €1090.
However, each project is individual and the price depends on the complexity of the work and the wiring required.
You can find out the exact price for your home by filling in the short form.
Charging your electric car
Yes, but it is not safe as a permanent solution for charging an electric car.
A household socket is not designed for longer charging times.
A household socket may not be protected against leakage of alternating current or may not be able to withstand the load and may be damaged - it may melt, catch fire and cause faults in the power grid.
The safest way to charge an electric car is with a charging station. If you have no other way to charge your electric car, change the maximum current to 10 A (2.3 kW) in the car's settings or on the portable charger.
Even safer, 6 A (1.4 kW) or 8 A (1.85 kW).
This way, your electric car will charge slowly but safely.
After a charging session at the charging station, the Type2 charging socket is usually unlocked by pressing "unlock" once or twice on the car's remote control.
If this does not work, look for the unlock button (function) on the EV control panel. If this method also did not work, there is an emergency unlocking of the socket in electric cars. Please refer to the instructions in the electric car's user manual for this method.
The charging time of an electric car depends mainly on the following factors:
1. 1.
2. The maximum power (kW) of the installed charging station.
3. The capacity (kW) of the on-board charger of the electric vehicle.
4. The capacity of the electric vehicle battery (kW).
5. Residual battery capacity (kW). Example: The battery capacity of an electric car is 50 kWh and the residual energy is 10% of the on-board battery.
(5 kWh).
The internal charger of the electric vehicle can absorb 11 kW of power and the maximum power of the station is 22 kW.
In this case, the electric car will charge at 11 kW and charge 45 kWh in 45/11=~4 hours.
Charging time depends mainly on the power of the charging station, the parameters of the EV's internal charger, the size of the battery and the battery balance. From 0%.
To 100 %.
Charging an electric car can take from a few to several hours at AC (slow charging) stations and 30 minutes to 2 hours at DC (fast charging) stations.
However, in practice, EVs are often charged from a certain remaining level to full charge.
For example, charging from 20% to 80% of the battery capacity will take much less time.
Electric cars have different efficiency ratings than internal combustion engine cars, except that the efficiency of an electric car is not calculated in litres/100 km, but in kilowatt hours (kWh)/100 km.
Typically, an electric car consumes 12-25 kWh per 100 km, so if you charge it at home, you get the cost per 100 km by multiplying the kWh consumption by the kWh price you pay to your energy supplier. Example: An electric car consumes 15 kWh per 100 km.
The cost of electricity at home is 12 cents per kWh.
15 * 0.12 = 1.80 €.
Connect the electric car to the charging station using the charging cable.
Charging stations can be equipped with an integrated charging cable or with a socket only. After that, depending on the charging station, the charging starts automatically, or the charging needs to be activated with an RFID card or a mobile application. If the charging station does not have an authorisation function, the charging process starts when the electric car is connected to the station.
Charging an electric car can be compared to filling the tank of a conventional car. Electric current, like fuel current - the higher it is, the faster the electric car battery will be recharged. If an electric car can charge from a three-phase inlet, imagine three fuel hoses inserted into the car to triple the charging speed.
However, not all EVs can accept three-phase AC charging.
You can check how your electric car will charge here.
The main types of charging connections for electric vehicles are:
- Type1 - commonly used in the US and Canada.
It is a five-pin connector for single-phase charging. - Type2 - widespread in Europe.
This connector can be used for both single-phase and three-phase charging and has seven contacts. - CCS (Combined Charging System) - a connector that combines a Type2 connector with a two-pin block for fast charging.
Widely used in Europe and North America. - CHAdeMO is a standard for fast charging developed in Japan and used by some manufacturers in other countries.
It is a separate connector for fast charging, recognisable by its large size and round shape. - Tesla Supercharger - a Tesla-specific connector for Tesla models only.
It allows you to charge your car very quickly using Tesla's Supercharger charging stations.
Power management
The required power input is determined by the parameters of the electric vehicle and the station. First, check the maximum charging capacity(here) that your electric car can accept.
Some EVs can charge up to a maximum of 7.4 kW (single-phase), others can charge up to 11 kW or 22 kW (three-phase).
The charging station is selected according to the parameters of the EV.
AC charging stations for home use range from 3.7 kW to 22 kW. For example: If you need a 22 kW charging station and your home electricity supply is 10 kW, you will need to increase the power supply to make full use of the charging station.
In this case, you should contact ESO for advice on the possibility of increasing the capacity of the inlet. If the input power is the same as the planned charging station, it is advisable to install a dynamic power controller at the same time to ensure an uninterrupted power supply.
If the existing building's power is not sufficient for the smooth operation of the station (less than 10 kW), the power can be increased by contacting ESO.
You can fill in the online application form for the power upgrade in ESO's self-service.
Instructions for completing the application can be found here.
This protects the internal network from power outages.
No additional equipment is required for this power management, which is set either in the smart app or physically, at the stop itself, during installation.
- Dynamic - this is the most efficient way to maximise the use of the available power at the power inlet.
This requires an additional smart meter, which acts as a reference point for the charging station to adjust the power it draws from the grid.
If more electrical appliances are being used in the priority area at a given moment, the station's power is automatically reduced and the electric car charges more slowly, while the power to charge the electric car is restored when there is free power (e.g. when appliances are switched off).
- Hybrid - this power management is particularly effective in larger car parks. This allows charging points to be categorised according to priority. In the event of a power shortage, EVs connected to priority 1 charging points will charge first, and the last ones will charge at the lowest priority.
A dynamic power controller is installed when the power input of the property is less than the maximum power required by the station or when all electrical appliances in the property are likely to exceed the power input when operating together. For example: your home's input is 11 kW and you want to use an 11 kW charging station.
This would not be a problem if you did not use any other appliances in the house, but if you switch on a kettle or air conditioner, these appliances may collectively demand 5 kW or more.
To avoid power cuts, the Dynamic Power Control monitors the power demand in the home and relays the information to the station.
When demand increases, the station's power is limited and charging of the electric car is slower.
When the power reserve rises again, the station automatically increases the charging power.
This ensures the most efficient use of power.
Power management is the process of efficiently controlling and optimising the use of electricity in equipment and systems.
When installing a charging station for electric vehicles, it is advisable to install a power controller and a charging station that supports this function, so that the electricity grid is automatically managed and protected against power outages.
It also saves the cost of increasing the input power.
This solution is most relevant for sites with little or no power available at the same capacity as the charging station.
Loaded App
You can download the mobile app for free from Google Play or the App Store.
Scan the QR code on the charging station to be taken straight to the charging price.
You can also find out the price in the Charged app by selecting the desired stop on the map and expanding the details (by swiping the white part from bottom to top).
When the connector selection appears and you select the relevant connector, you will see the exact price of the charging service.
No, registration is not necessary to start charging, but depending on the nature, location and ownership of the charging stations, the pricing may be less attractive than for registered users.
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